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Anna Deręgowska-Watza


Specialises in the integrated marketing communication, budget and project management as well as analysis of communication activities and development of strategies. Has a great experience in planning and implementing activities for B2B, B2C and NGO sectors. An expert in devising content marketing activities and managing the organisation of national and international events. Effective trainer with many years of experience in conducting workshops on various forms of communication.

Author's insights

NPS is well-known in the IT industry, but it can be used anywhere - for example, in marketing, PR, and communications services. The short survey, consisting of just two questions, allows for an independent numerical evaluation, identifying areas for improvement and acquiring information about expectations.